A new poll from the nonprofit National Patient Safety Foundation
(NPSF) finds that 42 percent of people say they've been affected by
physician errors, either directly or through a friend or relative.
If the survey of roughly 1,500 people accurately represents the
general public, it could mean that more than 100 million Americans
have experience with medical mistakes.
More alarming, according to the survey, is the fact that in one out
of three cases the error permanently harmed the patient's health.
The problem, said Dr. Lucian Leape of
the Harvard School of Public Health, is not incompetence. "Bad
doctors are 1 percent of the problem at most," he said at a press
conference Thursday. "The rest of it is just good people who make
mistakes."
Wrong Diagnosis,
Treatment Leape is a board member of the NPSF, which
was founded by the American Medical Association in June of this year
to improve health care safety. AMA leaders say it's time to bring
the issue out into the open, rather than living in constant fear
that any admission of error will launch a flood of malpractice
lawsuits. Leape's own research has
shown that the tally of medical mistakes made each year could reach
3 million, with total costs as high as $200 billion.
The survey found that 40 percent of the
people who had experienced a medical mistake pointed to misdiagnoses
and wrong treatments as the problem. Medication errors accounted for
28 percent of mistakes. And 22 percent of respondents reported
slip-ups during medical procedures.
Half of the errors occurred in hospitals, and 22 percent in doctors'
offices.
What Causes Errors
When asked what may have caused their doctors to make
such errors, patients cited carelessness, stress, faulty training
and bad communication. Three out of four believe the best solution
to the problem would be to bar health care workers with bad track
records. But Leape disagreed, arguing
that punishment simply encourages people to cover up their errors.
"We need to shift emphasis away from individuals," he said. "Errors
are not the disease, they're the symptoms of the disease."
Instead, he said, poorly designed
health care systems may be largely to blame. Doctors and nurses
often work double shifts, making them more prone to error. And in
this age of computer technology, Leape noted, the hand-written drug
prescription should be a relic of the past.
In fact, prescription errors may be
among the easiest to avoid. Within five years, most hospitals,
clinics and pharmacies should be using computerized drug tracking
programs that allow a doctor or pharmacist to know exactly what drug
is being called for. Bad penmanship should not be a risk factor for
patients.
Changes in
Anesthesiology Such a system would also keep track of
other drugs a patient is taking, and raise a red flag at the risk of
dangerous drug interactions. It would also alert the doctor if a
patient was allergic or sensitive to medications.
California anesthesiologist David Gaba
told ABC News that in the last 10 years, his field has become an
example of what can be done. Medical students regularly practice
anesthesia on electronic mannequins, honing their skills before they
administer drugs to patients. There are
also new checklists, safety procedures, dosage meters and other
safeguards, Gaba says. The result is that anesthesia has gone from
being a high-risk specialty—in terms of liability—to being about
average. 
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